Customer Care » Reviewing Orders http://www.myticklespot.com/customer-service Customer Care - www.myticklespot.com/customer-service Mon, 31 Jan 2011 23:06:53 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Changing An Order http://www.myticklespot.com/customer-service/changing-order/ http://www.myticklespot.com/customer-service/changing-order/#comments Fri, 20 Nov 2009 21:24:46 +0000 admin http://myticklespot.com/customer-service/?p=180 Unless the order has been shipped, we can cancel or change your order. To do so, you will need to call Tickle Concierge at 1-877-499-8425. Explain your situation and one of our talented and friendly concierge representatives will assist you with the change. Unfortunately, if the order is already shipped, there is nothing we can do.

There is no way to cancel or change an order online.

]]> http://www.myticklespot.com/customer-service/changing-order/feed/ 0 Checking Order Status http://www.myticklespot.com/customer-service/checking-order-status/ http://www.myticklespot.com/customer-service/checking-order-status/#comments Tue, 17 Nov 2009 21:22:50 +0000 admin http://myticklespot.com/customer-service/?p=178 You can check the status of your order online in “My Account”. You can always call the Tickle Concierge at 1-877-499-8425 for assistance or questions concerning your order.

Often, tracking numbers and order status’ can be delayed by up to 48 hours. If you feel the delay is just too much to handle, feel free to contact us and we will be happy to personally keep you informed.

If you placed your order as a guest or by phone, please contact Concierge for assistance. Occasionally, PayPal payments can cause problems with logging in, if you think you may be experiencing this problem, Concierge will be happy to assist.

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